Amnesty International

Before we used 123 Hire we used to rely on old fashioned imprint machines at external events to record card details and to get a signature, then brought the slips into the office for processing.

This method meant: (1) delays in processing transactions; (2) risk of losing the vouchers in transit to the office, thus risking losing the transaction; (3) people at events unwilling to sign a voucher "on trust" for us to process the transaction later; (4) a big-name organisation like Amnesty looking silly at having such an antiquated payment system! We knew there had to be a better way of doing things and we contacted 123 on a recommendation from Streamline.

Since we have started to use the 123 Hire service we have seen an increase in sales at events, and more importantly, an increased confidence in our ability to accept payment has led us to view more events as potential fundraisers. We now process the transaction instantly, so time is saved and security improved. All the problems mentioned earlier have been solved!

We would have no hesitation in recommending the service to anyone else; the service is always efficient, machines always arrive on time with clear instructions, they always work and the return process is simple.'

ADRIAN STOCKMAN - Financial Controller at Amnesty International

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