Royal Albert Hall

In a building the size of the Royal Albert Hall, using fixed-line terminals was simply not an option when they decided to upgrade from the old fashioned paper system.

GPRS saved the venue from having to install miles of phone lines and the new mobile terminals provide faster processing times than the fixed line system previously used.

"We have a short window of opportunity during a show to maximise sales and therefore it is essential that we can manage authorisations quickly and efficiently - 123 Send allows us to do this. This increase in speed and the ability to have the terminals in all sales locations has resulted in an increase in sales, decreased charge-backs and saves both the customer and us time enabling them to spend more time enjoying their evening"

Graeme concludes 'We have always found 123 Send fast and efficient in their service from initial testing to final delivery of the terminals, and our business has benefited greatly from working with them. I would not hesitate in recommending 123 Send in the future.'

Graeme Bell
Sales Supervisor
Pantheon Franchise Ltd
Programme and Merchandise Concessionaire
Royal Albert Hall

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