Case Studies & Testimonials

Looking Glass Photography

Looking Glass Photography

Wireless PDQ machine results in higher average transaction values for mobile photographer.  Looking Glass Photography is a mobile professional photo studio in Bristol and has been a member of the Federation of Small Businesses for six years. The company specialises in baby, children, family, couple, pregnancy and portfolio portrait photography.

Looking Glass Photography provides a specialist photography service by taking relaxed, professional shots in customers' homes.    This is particularly successful for babies and children who are easier to photograph in their own home with lots of props and alternative outfits close by. 

The mobile nature of the business means that owner, Vicki needed a wireless PDQ machine to take payments on the day of the session. Customers often can only afford to pay a deposit upfront and then pay the remainder over the phone using the machines ‘customer not present (CNP)’ function.

According to Vicki, her mobile card machine “is of great benefit as we are now in a time when people don’t carry cash around so much and cheques are less and less in use.  As a mobile photographer it is incredibly important to be able to offer a mobile payment service to my clients - I use it for about 75% of my transactions and more so in busier periods like Christmas.

Interestingly, Vicki also explains that “clients tend to be happier to spend that little bit more when you mention that a card payment can be made.”  Vicki often recommends 123Send and The FSB to others.

Looking Glass Photography

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"As a mobile photographer it is incredibly important to be able to offer a mobile payment service to my clients - I use it for about 75% of my transactions"
Looking Glass Photography