Case Studies & Testimonials

123Hire at Wimbledon

123Hire at Wimbledon

FMC use Countertop & Bluetooth card machines for fast, reliable payment acceptance at Wimbledon.

Facilities Management Catering Ltd (FMC) are the on site caterers for the most prestigious of all the tennis Grand Slams, The Championships at the All England Club, Wimbledon.

 

It’s here that they feed in excess of five hundred thousand hungry tennis fans during the two weeks of The Championships, processing over 60,000 credit and debit card payments. 

 

The Challenge

FMC were looking for a reliable supplier to provide fast, secure and most importantly reliable card payment systems to ensure the smooth running of card acceptance throughout the venue.  The number of visitors to this world famous event, coupled with the peaks and troughts of payment processing traffic , make Wimbledon an event with a number of challenges.

FMC were looking for a solution that was flexible and that could be tailored to their specific requirements. It needed to be easy to implement, easy to use (for both servers and customers) and as fast and robust as possible.  Equally important, FMC were looking for the flexibility of hiring these terminals purely for the two weeks of the tournament.

FMC hired terminals to be used at all catering pay points for the duration of the event and purchased a number of bluetooth credit card machines.

 

Our Grand Slam

Collectively, we agreed that the provision of a combination of fixed and Bluetooth payment terminals, from 123’s dedicated hire fleet, would be the most suitable solution.  123 Hire delivered the terminals in good time for the event, installed and tested the equipment and provided on site support for the first two days of The Championships itself. Needless to say the technicians were not called into action, allowing FMC to concentrate on the delivery of their valuable services.

Asked to comment on the service provided by 123 Hire, Andy Mulroe of FMC said, ‘I must say the 123 Hire service was excellent; the terminals worked non stop throughout the tournament and the plug and play nature of set up meant that your on site engineers were able to enjoy the tennis! No delay in transaction time was experienced, as had been the case in previous years.’

Facilities Management Catering

Back to Case Studies

"During this summer’s Wimbledon tournament, 123 Hire again proved to be the leaders in the provision of Payment Terminals on Short Term Hire to the events industry!"
Facilities Management Catering