Service & repair
Fire, flood, theft, technical failure – don’t worry we’ve the cover you need
At 123Send we appreciate that a broken card payment terminal can mean lost sales. That’s why our highly skilled support team is committed to ensuring your terminals stay fully operational 24/7.
All our terminals are built to last, but in the unlikely event you do have any problems, simply call our support team and our trained operators will help get you back up and running in no time.
If you buy a terminal from us, rather than rent, we’ll include a one-year manufacturer’s warranty with the promise we’ll get you back up and running in the unlikely event your terminal suffers a technical fault.
When disaster strikes
But what happens if your terminal is accidentally damaged, lost or stolen? Don’t worry, we’ve still got your back. 123Send has created two enhanced Repair Options to make sure you can still take card payments should disaster strike.
Life can be unpredictable, so we highly recommend you take advantage of either our Silver Repair or Gold Repair packages from the start of your contract, but there’s no pressure, you can opt in at any point*. Here are the benefits:
Still Not Sure? Get in Touch With Our Support Team!
