Customer technical notice
Due to a technical issue on the side of 3rd Party provider of downstream connections to several UK acquirers, payments to these acquirers were impacted between 17:31 and 18:51 BST on the 29th April 2021.
During this time payments would have declined.
At this time all payments are processing normally and we continue to monitor the situation.
We want to thank all of our customers for their support in 2021 and wish you all Season's Greetings. Our Customer Support hours during the Festive Season are as follows:
The partnership will bring Ecospend's Open Banking innovative payments service to DNA Payments Group portfolio of 30,000 merchants. Sitting alongside their existing suite of products, this latest solution will offer a new alternative way for merchants to accept payments.